Privacy Policy

We at Silma Electronics highly values each user’s privacy. We strive to diligently secure your personal information. We administer the appropriate procedures to secure the information you provide on our website.

What information we collect?

When requesting services such as Software Updates and Patching, Email Configuration and Troubleshooting, Software Installation and Troubleshooting, we may ask you to provide certain personal data. The data may include your name, email address, contact number, business details, etc.

How do we use your information?

Your data helps us deliver and improve our services. It permits us to manage your queries, understand your needs, and inform you about new updates or improvements. We also ensure minimal downtimes and effective troubleshooting of issues thereby improving your operational efficiency.

Information Security

We safeguard your information and prohibit unauthorized access with advanced encryption techniques. The non-disclosure agreement binds our employees treating your personal data; however, the data transmission over the internet cannot be guaranteed 100% secure.


We do use “cookies” to provide a favourable user experience. Cookies help us in understanding user preferences based on previous and current activity, enabling us to provide enhanced services. You can choose to disable cookies in your browser settings.

Third Party Disclosure

We do not trade, sell, or otherwise transfer your personal information to third parties. This does not include trusted third parties assisting us in operating our website or servicing you, as long as they agree to maintain the confidentiality of your information.

Change in Policy

Our Privacy Policy might change from time to time; any changes will be updated on this webpage. We encourage you to review this policy periodically.

Contact Information

For any queries regarding our Privacy Policy, kindly contact us at [email protected].